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Frequently asked questions

Last update: 10 March 2023

Planning and booking your next holiday 

Are there entry requirements to the country I want to travel to?

We advise checking your government’s most up-to-date information about entry requirements and restrictions for the country you would like to travel to. For UK clients this will be available at the FCDO website and US clients can check the Department of State Travel Advisories website

Can I get travel insurance to cover COVID-19?

It is very important to have comprehensive travel insurance when booking your next holiday, and we require all those travelling with us to have an appropriate policy. We can put you in contact with our preferred insurance partner, Campbell Irvine, who offer cover for many COVID-19 situations. See our travel insurance page for more information. 

What if I or a close family member get COVID-19 before I am due to go on my holiday? 

If you contract COVID-19 and are unable to travel on your holiday this will be treated as any illness stopping you from travelling. You should refer to your travel insurance provider to make sure that this situation would be covered.  

Travelling to your destination

How can I travel safely during COVID-19?

Travelling safely will mean following measures to reduce the risk of spreading and contracting COVID-19. We advise that you follow the guidance given at airports, train stations and other transport hubs, ensuring that you frequently and effectively wash your hands. 

What will it be like at the airport and on my flight? 

Some airlines and airports have introduced measures to reduce the risk of spreading COVID-19. There are different protocols in countries around the world, however you should expect that there will be some level of enhanced security on arrival. To get the most up-to-date information on what to expect at your particular destination please speak with your A&K villa specialist before travel and check the FCDO website for foreign travel advice or the US Department of State Travel Advisories website.

Here are some useful sources of information:
JFK  Newark  Los Angeles  Chicago  Miami  San Francisco
Heathrow Airport  Gatwick Airport  Manchester Airport  Glasgow Airport 
British Airways  Emirates  Singapore Airlines  Qatar Airways  KLM

Experience in destination  

What restrictions are there in the destination I want to travel to? 

Restrictions will differ throughout countries, and even regions, and are likely to change over time. Check the FCDO website or the US Department of State Travel Advisories website before you travel or speak with your villa specialist for specific information about your destination. 

How will my villa be managing COVID-19 risk? 

Our villa owners are adhering to the guidance in their respective countries. Speak with your A&K villa specialist if you have any specific information about your destination.

What happens if I get ill while on holiday? 

One benefit of travelling with A&K Villas is that you are never alone. Our local representatives are on hand to help you 24/7, so you should let them know as soon as possible if you start to feel unwell. You should contact your travel insurance provider for advice if you need treatment. 

Returning home 

Will I need to quarantine when I return home from my holiday?

You do not need to take any COVID-19 tests or quarantine on arrival in England, irrespective of your vaccination status.

For the latest information on travelling from another country during COVID-19 including the rules for children, visit the UK government website.

As these rules will change over time the latest information on the government website should be checked at the time of travelling or the US Department of State Travel Advisories website. Please note there may be different rules applying to entry to England, Wales, Scotland and Northern Ireland so it is prudent to check each of the relevant government’s sites for the latest advice.