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Cookie Policy

A&K understand and respect the important of your privacy and we are committed to safeguarding your personal information. Please read this Cookie Policy in conjunction with our Privacy Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

What are Cookies?

Cookies ensure a consistent and efficient experience for users of the site. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are, either for a single visit or for multiple visits. 

Two types of cookies are used on this website - session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). 

Cookies will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. 

Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a better user experience and tailor our services to your individual needs. We may collect information such as your IP address, online activity, web browser details and online activity. We will not however collect or store any of your passwords or other highly sensitive data. 

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services or any other e-commerce facility.

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can adjust your settings here.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Provider

Cookie Name




Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking.

Advertisement; expiry time: 1 year 24 days


This cookie is set by The purpose of the cookie is to determine if the user's browser supports cookies.

Advertisement; expiry time: 15 minutes


Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.

Advertisement; expiry time: 1 year 24 days


This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.

Advertisement; expiry date: 3 months


This cookie is associated with Sitecore Analytics. This cookie is used to identify the repeat visit from a single user. Sitecore will send a persistent session cookie to the web client.

Analytics; expiry time: 10 years


This cookie is used by Google Analytics to understand user interaction with the website.

Analytics; expiry time: 3 months


These cookies are used to collect analytical information about how visitors use the website. This information is used to compile report and improve site.

Analytics; expiry time: 1 day


This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

Analytics; expiry time: 2 years


This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Analytics; expiry time: 1 day


No description available.

Analytics; expiry time: session


This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Analytics; expiry time: 1 year


This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.

Analytics; expiry time: 30 minutes


The domain of this cookie is owned by LivePerson. This cookie is used as the visitor ID as identified in Conversational Cloud.

Analytics; expiry time: 1 year


No description available.

Analytics; expiry time: 30 minutes


The domain of this cookie is owned by Liveperson. This cookie is used for storing the visitor ID as identified in LivePerson.

Analytics; expiry time: 1 year


This cookie is provided by LivePerson. This cookie is used for offering live chat function.

Analytics; It stores the visitor’s session state both currently active session and last monitor session.


This cookie is set by CloudFlare. The cookie is used to support Cloudflare Bot Management.

Functional, expiry time: 30 minutes


This cookie is used in sites developed with Microsoft.Net. When a user start browsing a unique session ID is created, which keeps track of all the information regarding that session. This information is stored in the web server and it is identified via a GUID. The GUID is essential for any ASP.NET site to function properly.

Necessary; expiry time: session


Microsoft Bing Ads tracking cookie.

Tracking; expiry time: 1 year 24 days


Used to manage all GTM scripts on the website.

Analytics; expiry time: 10 minutes


Live person session ID cookie. 1st party session cookie.

Other; expiry time: session

This cookie is set by Bucksense to deliver advertisement when the users are browsing a site or an app in the programmatic advertising environment after visiting this website

Other; expiry time: 1 year


This cookie is used for load balancing and session stickiness. This technical session identifier is required for some website features.

Performance; expiry time: session


This cookie is used to store the user preferences relating to the storage of other types of cookies on the site.


Essential; expiry time: 1 year



This is a functional cookie which is set when a user from outside of the UK navigates to the UK site. A popup displays allowing a user to select a location, redirecting them to the correct site. The location is then stored within this cookie ensuring they are redirected to the correct site (if the user navigates to the UK site during the cookie duration period).

Functional; expiry time: 30 days


Please note this site may use cookies from third parties, over which we have no control. These may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

To deactivate the use of third party advertising cookies, please use the cookie controls options in your browser.

Objecting to Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Lifetime of Cookies

Except for essential cookies, all cookies will expire in accordance with the timescales set out in the table above.